1. INTRODUCTION & ACCEPTANCE

1.1. Overview

1.1.1. These Terms and Conditions form a legally binding agreement between the User and Bet365.

1.1.2. Bet365 operates the platform in accordance with applicable online gaming regulations and industry standards.

1.1.3. The Website provides access to casino games, betting services, tournaments, promotions, and related digital entertainment.

1.2. Acceptance of Terms

1.2.1. By registering an account, depositing funds, placing wagers, or using any part of the Website, you accept these Terms.

1.2.2. If you do not agree with any section of these Terms, you must stop using the Website immediately.

1.2.3. Continued use of the Website after updates constitutes acceptance of the revised Terms.

1.3. Language Priority

1.3.1. The Website may be available in multiple languages.

1.3.2. In case of discrepancies between translations, the English version prevails.

1.4. Amendments to Terms

1.4.1. Bet365 reserves the right to modify these Terms at any time.

1.4.2. Users will be notified of significant changes via email or on-site notifications.

1.4.3. Updated Terms become effective immediately upon publication unless stated otherwise.

2. DEFINITIONS

For clarity, the following terms are defined:

• User — any individual accessing or using the Website.
• Account — a registered User profile enabling participation in gaming services.
• Website — the domain 365casinostatsuk.co.uk and all associated pages.
• Game — any casino game, slot, table game, live dealer game, or betting market.
• Provider — third-party companies supplying gaming software or betting odds.
• Services — all gaming, betting, transactional, and support functions offered.
• Bid / Wager — any monetary stake placed on a Game or betting event.
• Content — all text, graphics, software, and media on the Website.
• Game Account — the User’s balance used for wagers and withdrawals.
• Tournament — competitive events where Users participate for prizes.
• Lottery — random-draw promotional events or prize distributions.

3. ELIGIBILITY & REGISTRATION

3.1. Age Requirements

3.1.1. Only individuals aged 18 years or older may use the Website.

3.1.2. Bet365 performs age verification as part of its KYC procedures.

3.1.3. Accounts created by minors are immediately closed, and all activity is voided.

3.2. One Account Policy

3.2.1. Each User may register only one Account.

3.2.2. Multiple accounts per person, household, IP address, device, or payment method are prohibited.

3.2.3. Violations may result in account suspension, confiscation of winnings, and permanent exclusion.

3.3. Jurisdictional Responsibility

3.3.1. Users are responsible for ensuring that online gambling is legal in their jurisdiction.

3.3.2. Bet365 does not provide legal advice regarding local regulations.

3.3.3. If online gambling is prohibited in your region, you must not use the Website.

3.3.4. Bet365 is not liable for any breach of local laws by the User.

3.4. KYC Verification

3.4.1. Bet365 conducts Know Your Customer (KYC) checks to verify identity and prevent fraud.

3.4.2. Required documents may include:

• Passport or national ID
• Proof of address (utility bill, bank statement)

Proof of payment method ownership

3.4.3. Verification typically takes 1–3 business days.

• 3.4.4. Failure to complete verification may result in restricted access or account closure.

3.5. Accuracy of Information

3.5.1. Users must provide accurate, complete, and up-to-date information.

3.5.2. Providing false or misleading data may result in account termination.

3.6. Additional Verification

3.6.1. Bet365 may request additional documents at any time.

3.6.2. This includes enhanced due diligence for large transactions or suspicious activity.

3.6.3. Failure to comply may result in withdrawal delays or account suspension.

4. ACCOUNT MANAGEMENT

4.1. Account Security

4.1.1. Users are responsible for maintaining the confidentiality of their login credentials.

4.1.2. Bet365 is not liable for unauthorized access resulting from User negligence.

4.1.3. Users must notify support immediately at [email protected] if they suspect account compromise.

4.2. Suspension & Termination

4.2.1. Bet365 may suspend or terminate accounts for:

• Violations of these Terms
• Fraud or suspected fraud
• Multi-accounting
• Chargebacks

Abuse of bonuses

• 4.2.2. Suspended accounts may be investigated before reinstatement.

4.3. Inactive Accounts

4.3.1. Accounts with no activity for 6 months are considered inactive.

4.3.2. A monthly inactivity fee may be applied to the remaining balance.

4.3.3. Users may reactivate accounts by logging in or contacting support.

4.4. Account Closure

4.4.1. Users may request account closure at any time.

4.4.2. Requests must be sent to [email protected].

4.4.3. Remaining funds will be paid out after verification.

5. DEPOSITS & WITHDRAWALS

5.1. Payment Methods

Available methods for UK Users include:

• Visa
• Mastercard
• PayPal
• Skrill
• Neteller
• Paysafecard
• Apple Pay
• Bitcoin
• Ethereum
• Litecoin
• USDT (TRC20)

5.2. Deposit & Withdrawal Limits

5.2.1. Minimum deposit: £10  

5.2.2. Minimum withdrawal: £20  

5.2.3. Maximum withdrawal per transaction: £5,000  

5.2.4. Monthly withdrawal limit: £50,000

5.3. Processing Times

5.3.1. Deposits are processed instantly.

5.3.2. Withdrawals are processed within 24–72 hours.

5.3.3. Bank transfers may take up to 5 business days.

5.4. Fees

5.4.1. Some payment providers may charge transaction fees.

5.4.2. Bet365 is not responsible for third‑party fees.

5.5. Verification for Large Withdrawals

5.5.1. Bet365 may require enhanced verification for withdrawals exceeding £2,000.

5.6. Wagering Requirement for Deposits

5.6.1. Users must wager at least 1x their deposit before requesting a withdrawal.

5.7. Currency Conversion

5.7.1. If a User deposits in a currency other than GBP, conversion is performed by the payment provider at their exchange rate.

6. BONUSES & PROMOTIONS

6.1. General Bonus Rules

6.1.1. Bonuses are limited to one per person, household, IP address, and device.

6.1.2. Abuse of bonuses may result in confiscation of funds.

6.2. Wagering Requirements

6.2.1. Bonus wagering requirements are displayed in each promotion.

6.2.2. Example: a £100 bonus with a 35x wagering requirement requires £3,500 in qualifying bets.

6.3. Game Contribution

• Slots: 100%
• Table games: 10–20%
• Live dealer games: 10%
• Sports bets: contribution varies by market

6.4. Maximum Bet with Active Bonus

6.4.1. The maximum allowed bet while wagering a bonus is £5.

6.5. Bonus Expiry

6.5.1. Bonuses expire 30 days after activation unless stated otherwise.

6.6. Bonus Cancellation

6.6.1. Bet365 may cancel bonuses for:

• Multi-accounting
• VPN usage
• Irregular betting patterns
• Bonus abuse strategies

6.7. No-Deposit Bonuses

6.7.1. Maximum withdrawal from a no-deposit bonus is £50.

6.8. Promo Codes

6.8.1. Promo codes must be entered exactly as provided.

6.8.2. Codes are single-use unless stated otherwise.

6.9. Right to Modify Promotions

6.9.1. Bet365 may update or discontinue promotions at any time.

7. GAMES & FAIR PLAY

7.1. Random Number Generator (RNG)

7.1.1. All casino games available on the Website operate using a certified Random Number Generator (RNG).

7.1.2. The RNG ensures that all outcomes are random, unbiased, and independent of previous results.

7.1.3. Bet365 works exclusively with reputable Providers whose RNG systems undergo regular testing by independent auditors.

7.1.4. Users acknowledge that game outcomes are determined by RNG algorithms and cannot be influenced by skill, prediction, or external tools.

7.2. Game Rules

7.2.1. Each Game includes its own rules, payout tables, and instructions.

7.2.2. Users are responsible for reviewing the rules before placing wagers.

7.2.3. Bet365 is not responsible for losses resulting from misunderstanding or misinterpreting game rules.

7.3. Technical Failures

7.3.1. In the event of a technical malfunction, system error, or connectivity issue, all affected wagers may be voided.

7.3.2. If a Game fails to complete due to a technical issue, the wager may be refunded.

7.3.3. Bet365 is not liable for losses caused by User-side technical issues, including:

• Internet outages
• Device malfunctions
• Browser incompatibility
• Software conflicts

7.4. Prohibited Tools & Behaviour

7.4.1. Users must not employ bots, scripts, automation tools, or any software designed to manipulate gameplay.

7.4.2. Collusion, match-fixing, or coordinated betting strategies are strictly prohibited.

7.4.3. Any attempt to exploit system vulnerabilities may result in account termination and confiscation of funds.

7.4.4. Bet365 reserves the right to investigate suspicious activity and suspend accounts during review.

8. SPORTS BETTING

8.1. General Betting Rules

8.1.1. Sports betting services include pre-match and live betting markets.

8.1.2. Odds are provided by licensed Providers and may fluctuate based on market conditions.

8.1.3. Bets are accepted only when confirmed by the system.

8.1.4. Once a bet is placed and confirmed, it cannot be cancelled unless explicitly stated in the market rules.

8.2. Settlement of Bets

8.2.1. Bets are settled based on official results published by the relevant sports authority.

8.2.2. If an event is postponed or cancelled, settlement follows the rules displayed in the specific market.

8.2.3. Bet365 may void bets in cases of:

• Technical errors
• Incorrect odds
• Obvious pricing mistakes
• Events deemed invalid by governing bodies

8.3. Insider Betting

8.3.1. Users must not place bets based on insider information.

8.3.2. Bet365 may suspend or void bets suspected of being placed using privileged or non-public information.

8.3.3. Users involved in insider betting may be permanently excluded.

9. TOURNAMENTS & LOTTERIES

9.1. Participation Rules

9.1.1. Tournaments and lotteries may be offered periodically.

9.1.2. Each event includes specific rules, entry requirements, and prize structures.

9.1.3. Users must meet eligibility criteria to participate.

9.1.4. Bet365 reserves the right to modify or cancel events if necessary.

9.2. Prize Distribution

9.2.1. Tournament prizes are credited to the User’s Account upon verification.

9.2.2. Unless stated otherwise, tournament prizes are wager-free.

9.2.3. Lottery prizes may be subject to additional verification.

9.3. Grounds for Disqualification

Users may be disqualified for:

• Placing minimum-risk bets solely to accumulate points
• Betting on opposite outcomes to manipulate rankings
• Using multiple accounts
• Violating event rules
• Attempting to exploit system vulnerabilities

10. INTELLECTUAL PROPERTY

10.1. Ownership of Content

10.1.1. All Content on the Website, including text, graphics, logos, software, and media, is the property of Bet365 or its Providers.

10.1.2. Users receive a limited, non-transferable license to access and use the Website for personal entertainment.

10.2. Restrictions

10.2.1. Users must not copy, reproduce, distribute, or modify any Content.

10.2.2. Reverse engineering, decompiling, or attempting to extract source code is strictly prohibited.

10.2.3. Unauthorized use of Content may result in legal action.

11. LIMITATION OF LIABILITY

11.1. Disclaimer of Warranties

11.1.1. Bet365 provides the Website “as is” without warranties of any kind.

11.1.2. Bet365 does not guarantee uninterrupted access, error-free operation, or compatibility with all devices.

11.1.3. Users acknowledge that gambling involves financial risk and potential loss.

11.2. Limitation of Liability

11.2.1. Bet365 is not liable for:

• Losses resulting from gameplay
• Technical issues beyond its control
• Unauthorized account access due to User negligence

Errors in third-party software

• 11.2.2. Bet365’s maximum liability is limited to the amount of the User’s last deposit.

11.3. Force Majeure

11.3.1. Bet365 is not responsible for delays or failures caused by events outside its control, including:

• Natural disasters
• War or civil unrest
• Government restrictions
• Power outages
• Network failures

12. DISPUTE RESOLUTION

12.1. Complaint Procedure

12.1.1. Users must first contact customer support at [email protected].

12.1.2. Complaints must include:

• Full name
• Account email
• Description of the issue

Relevant screenshots or evidence

• 12.1.3. If the issue is not resolved, Users may escalate the complaint to the compliance team at [email protected].

12.2. Response Time

12.2.1. Bet365 aims to respond to all complaints within 14 business days.

12.2.2. Complex cases may require additional time, and Users will be notified accordingly.

12.3. Governing Law

12.3.1. These Terms are governed by applicable online gaming regulations.

12.3.2. Users agree that disputes will be resolved in accordance with these regulations without reference to any specific licensing jurisdiction.

13. HEALTH & SAFETY

13.1. Health Risks Associated with Gaming

13.1.1. Digital gaming may involve visual effects, flashing lights, and rapid animations that can trigger discomfort in sensitive individuals.

13.1.2. Users with a history of epilepsy, seizures, or photosensitivity should consult a medical professional before participating in online gaming.

13.1.3. Symptoms such as dizziness, blurred vision, nausea, or disorientation may occur during extended gaming sessions.

13.2. Recommendations for Safe Play

13.2.1. Users should immediately stop playing if they experience:

• Headaches
• Eye strain
• Loss of concentration
• Nausea
• Tingling sensations

Excessive fatigue

13.2.2. Bet365 recommends taking regular breaks, maintaining proper posture, and ensuring adequate lighting while using the Website.

• 13.2.3. Users should avoid prolonged gaming sessions and maintain a balanced lifestyle.

14. RESPONSIBLE GAMING

14.1. Overview

14.1.1. Bet365 is committed to promoting responsible gambling and providing tools to help Users manage their gaming behaviour.

14.1.2. Gambling should be viewed as entertainment, not a source of income.

14.2. Self-Exclusion

14.2.1. Users may request self-exclusion for the following durations:

• 1 day
• 7 days
• 14 days
• 30 days
• 90 days

Indefinite exclusion

14.2.2. During self-exclusion, Users cannot access their Accounts or participate in any gaming activities.

• 14.2.3. All active bonuses are cancelled, and marketing communications are paused.

14.3. Cooling-Off Period

14.3.1. Users may activate a cooling-off period to temporarily restrict access to gaming services.

14.3.2. Cooling-off periods are available for 24 hours, 7 days, 14 days, or 30 days.

14.4. Limits

14.4.1. Users may set the following limits:

• Deposit limits
• Loss limits
• Session time limits

Wager limits

• 14.4.2. Limits can be adjusted through the Account settings or by contacting support.

14.5. Link to Responsible Gaming Page

14.5.1. Users are encouraged to review the full Responsible Gaming Policy available on the Website.

14.5.2. The Responsible Gaming page provides detailed guidance, support resources, and additional tools.

15. MISCELLANEOUS

15.1. Severability

15.1.1. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force and effect.

15.1.2. Invalid provisions will be replaced with enforceable terms that reflect the original intent.

15.2. No Waiver

15.2.1. Failure by Bet365 to enforce any provision does not constitute a waiver of rights.

15.2.2. Bet365 may enforce its rights at any time.

15.3. Contact Information

15.3.1. For general inquiries, Users may contact customer support at [email protected].

15.3.2. For privacy-related matters, Users may contact the data protection team at [email protected].

15.3.3. Support is available 24/7 via email and live chat.